You are here: Privacy Policy

Privacy Policy

Email Print PDF

DEGUEST Pte. Ltd. recognizes the importance of protecting your personal and financial information when you visit our website located at (“Website”). The following information is designed to help you understand the information collection practices at this Website.

By visiting this Website, you are accepting the practices described in this Privacy Policy. If you do not agree to this policy, please do not use this Website. Please review the Terms and Conditions to learn of other terms and conditions applicable to your use of this Website.


Changes to this Privacy Policy

DEGUEST Pte. Ltd. reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. Such changes shall be effective immediately upon posting. We suggest that you review this policy periodically for changes. The current version of this Privacy Policy can be accessed from the link on our homepage, or at the bottom of our other Website pages. You acknowledge that by accessing our Website after we have posted changes to this Privacy Policy, you are agreeing to the terms of the Privacy Policy as modified.


Information Collection and Use

Personally Identifiable Information:

The personally identifiable information you submit to our Website is used only to service your account and/or to provide you with information on DEGUEST Pte. Ltd. products and services. The types of personal information that may be collected at our Website include: name, address, e-mail address and telephone number. We will not sell, share or rent your personally identifiable information to others in contravention of this Privacy Policy. Please contact us by email or telephone as specified below to update your account information whenever such information ceases to be complete or accurate.
Additionally, if you are accessing parts of this Website that are password protected, then (a) once you submit your password and enter, this Website will recognize who you are and collect all information that you submit, including all electronic information (including all transaction information), and (b) any information collected about you from this Website may be associated with other identifying information that we have about you.


Aggregate Information:

We generally record certain usage information, such as the number and frequency of visitors to our Website. This information may include the websites that you access immediately before and after your visit to our Website, the Internet browser you are using and your Internet Protocol (IP) address. If we use such data at all it will be on an aggregate basis, and we will not disclose to third parties any information that could be used to identify you personally.
“Cookies” are small files placed on your hard drive. Each website that you visit can send its own cookie to your browser if your browser preferences allow it. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Website. In addition, a number of companies offer utilities designed to help you visit websites anonymously.
Cookies or other technology help us to provide customized services and information. We use cookies to tell us how and when pages in our Website are visited, what our users’ technology preferences are (such as what type of video player they use) and whether our Website is functioning properly.
Additionally, you may encounter cookies or other similar devices on our Website that are placed by third parties. We do not control the use of cookies by third parties.

Privacy Preferences:

This Website may contain information, including P3P privacy policies (“Privacy Preference Information”), intended to work with your selected privacy preferences. While we have tried to make such Privacy Preference Information included within this Website conform to this full-text of this Privacy Policy, this Privacy Policy is the definitive statement of the privacy policies and practices for this Website.


Service Providers:

We may use internal or external service providers to operate our Website and employ other persons to perform work on our behalf, such as sending postal mail and e-mail. These persons may have access to the personally identifiable information you submit through the Website, but only for the purpose of performing their duties. These personnel are not permitted to use your personally identifiable information for any other purpose.


Compliance with Laws:

DEGUEST Pte. Ltd. does not automatically collect personally identifiable information from visitors to our Website, except to the extent we are required to do so pursuant to any law or regulation binding on us. We will not provide any personally identifiable information to any other persons, except (a) if we are required to make disclosures to the government or private parties in connection with a lawsuit, subpoena, investigation, similar proceedings or regulatory examination, (b) to comply with applicable laws or regulations, (c) to enforce these Terms, or (d) to share information with our affiliates or service providers in connection with providing services to you. We can (and you authorize us to) disclose any such information in those circumstances.


E-mail and Marketing:

DEGUEST Pte. Ltd. does not sell its customers' e-mail addresses, nor will we provide your personal information to third parties for their marketing purposes. DEGUEST Pte. Ltd. will not send you e-mail messages without first receiving your permission, unless it relates to servicing your account or unless you have consented to receiving electronic delivery of fund documents as part of our E-Delivery service. It is our policy to include instructions for unsubscribing from these permission-based programs. We recommend that you do not send us any individual personal information via nonsecure methods of correspondence, including via public electronic communication channels, such as Internet e-mail, which are generally not secure.


Business Transfers:

If all or some of the business, stock or assets of DEGUEST Pte. Ltd. are acquired or merged with another business entity, we will share all or some of your information with this entity to continue to provide service to you. You will receive notice of such an event and the new entity will inform you of any changes to the practices in this Privacy Policy. If the new entity wishes to make additional use of your information, you may decline such use at such time.


Customer’s Rights under the PDPO:

Under and in accordance with the terms of the Personal Data (Privacy) Ordinance ("PDPO") of Hong Kong and codes and guidelines issued pursuant thereto, any individual:
(i) may check whether DEGUEST Pte. Ltd. holds personal identifiable information about him/her and may request access to such information;

(ii) may request DEGUEST Pte. Ltd. to correct any personal identifiable information relating to him/her which is inaccurate;

(iii) may request DEGUEST Pte. Ltd. to specify its policies and practices in relation to personal identifiable information and to be informed of the kind of personal identifiable information held by DEGUEST Pte. Ltd.; and

(iv) may object to the use of his/her personal identifiable information for marketing purposes; DEGUEST Pte. Ltd. will not use his/her personal identifiable information for these purposes if he/she communicates his/her objection to DEGUEST Pte. Ltd..

In accordance with the terms of the PDPO, DEGUEST Pte. Ltd. has the right to charge a reasonable fee for the processing of any request for access or correction mentioned above.
Requests for (i) access to or correction of personal identifiable information or (ii) information regarding policies and practices and kinds of information held by DEGUEST Pte. Ltd. should be sent to us via e-mail or regular mail. Contact details are set out below in the paragraph headed "Contact Us".
Nothing in this Privacy Policy shall limit your rights of under the PDPO.


Third Party Websites

DEGUEST Pte. Ltd. may establish links between this Website and one or more websites operated by third parties. DEGUEST Pte. Ltd. has no control over any such other websites, the contents therein or the products/services offered. Your access to and use of such linked websites is governed by the terms of use and privacy policies of those sites, and shall be at your own risk. DEGUEST Pte. Ltd. disclaims responsibility for the privacy policies and customer information practices of third-party internet websites hyperlinked from our Website.



No data transmission over the internet can be 100% secure, so DEGUEST Pte. Ltd. cannot ensure or warrant the security of any information you submit to us on this Website. However,DEGUEST Pte. Ltd. seeks to protect your personal information when you transact business on our Website by requiring the use of a browser software program that supports industry standard SSL encryption with 128-bit key lengths. The "128-bit" designation refers to the length of the key used to encrypt the data being transmitted, with a longer key representing a higher level of security.


Contact Us

If you have any questions about this Privacy Policy or our privacy related practices, please contact us.
DEGUEST is a trademark of DEGUEST Pte. Ltd..
DEGUEST Pte. Ltd. is an equal opportunity employer committed to diversity in the workplace.










Address: 50 Raffles Place – #06-00 Singapore Land Tower, Singapore 048623